The administration is a key factor to spread digital transformation in society as a whole. The main objective is to involve all players in the process, ensure knowhow transfer between the administrative units and develop a common strategy at all levels of public administration. The Federal Ministry for Digital and Economic Affairs is bundling all initiatives and is acting as an instigator and stimulator.
Accordingly, digitalisation at the administrative level aims to foster process automation and enhances internal communication. A major aspect is improving ways to interact with citizens and businesses, by emphasizing simplification and intuitive use of administrative services.